Terms of Use

Haul-Brooke Billing, Payment & Accounts Receivable Terms and Conditions

This summary is provided for convenience only and does not replace the full Terms below:

  • Payment is due according to the terms shown on your invoice. Our standard terms are invoice and payment upfront, unless Net 30 terms are approved in writing.
  • Past‑due invoices may be subject to late fees (up to 5%), interest (1.5% per month), service suspension, balance acceleration, and/or collections, as permitted by law.
  • Additional fees and surcharges may apply based on services provided, conditions encountered, or regulatory requirements.
  • Invoice questions or disputes must be submitted in writing within 90 days of the invoice date. If we do not hear from you within that time, charges are considered accepted.
  • Disputes do not pause payment obligations, late fees, interest, or enforcement actions.

 

Please review the full Terms below for complete details:

Last Updated: February 1, 2026

These Billing, Payment & Accounts Receivable Terms and Conditions (“Terms”) govern all payment obligations, billing practices, fees, surcharges, disputes, collections, and enforcement rights applicable to services provided by Haulbrooke (“Company,” “we,” “us,” or “our”). These Terms apply to all customers (“Customer” or “you”) and are incorporated into and form part of all applicable agreements, order forms, statements of work, invoices, and services, unless expressly agreed otherwise in a written agreement executed by an authorized executive officer of Haulbrooke.

1. Payment Terms

Payment is due according to the terms stated on each invoice. Haulbrooke’s standard payment terms are invoice and payment upfront, unless alternative terms have been formally negotiated, approved, and documented in writing.

For customers with approved Net 30 terms, payment is due within thirty (30) days of the invoice date. Invoices not paid when due are considered past due, regardless of internal review processes, pending questions, or administrative delays.

Time is of the essence with respect to all payment obligations.

2. Late Fees and Interest

Past-due invoices may be subject to late fees and interest as permitted by contract and applicable law.

A late fee of up to five percent (5%) of the overdue balance, or the maximum amount permitted by law, may be assessed on any undisputed balance unpaid more than thirty (30) days after the due date.

In addition, interest may accrue on past-due amounts beginning thirty (30) days after the due date at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is less.

Late fees and interest are in addition to, and do not limit, any other rights or remedies available to Haulbrooke.

3. Fees and Surcharges

In addition to base service charges, additional fees and surcharges may apply based on services provided, conditions encountered, regulatory requirements, or third-party charges. Fees may include, but are not limited to, operational, administrative, environmental, regulatory, maintenance, repair, exception-based, and disposal-related charges.

Haulbrooke maintains a published fee and surcharge schedule, which may be updated from time to time. Continued use of services constitutes acceptance of applicable fees and surcharges. Fees are exclusive of all applicable taxes, governmental charges, or pass-through costs, which are the responsibility of the Customer.

4. Payment Processing Fees

Certain payment methods may be subject to payment processing or transaction fees, which may be passed through to the customer to the extent permitted by law. Any applicable processing fees will be disclosed at the time of payment or reflected on the invoice. Use of a payment method that incurs a processing fee constitutes acceptance of such fee.

5. Invoice Disputes

Any invoice discrepancies or disputes must be submitted in writing within ninety (90) days of the invoice date and must clearly identify the specific line items in dispute.

Failure to submit a written dispute within the required timeframe constitutes acceptance of the charges, which will be deemed final, confirmed, and approved. Submission of a dispute does not suspend payment obligations, late fees, interest, or enforcement timelines for undisputed amounts.

6. Accounts Receivable Escalation and Enforcement

To promote consistency and transparency, Haulbrooke generally follows an internal escalation process for past-due invoices. Nothing in these Terms limits Haulbrooke’s right, in its sole discretion, to accelerate, modify, bypass, or enforce any escalation step at any time, including immediately, as permitted by contract and applicable law.

Enforcement actions may include, without limitation:

  • Courtesy reminders and formal notices
  • Application of late fees and interest
  • Account holds or service suspension
  • Acceleration of all outstanding balances
  • Referral to collections or legal counsel
  • Undisputed amounts remain due and payable at all times. Failure by Haulbrooke to enforce any right or provision at a given time does not constitute a waiver of such right or provision.

 

7. No Set-Off or Withholding

Customer may not withhold, offset, deduct, or reduce any payment for any reason, including disputes, counterclaims, or credits, except as expressly required by applicable law.

8. Electronic Invoicing and Notices

Invoices, notices, and communications may be delivered electronically and shall be deemed received upon transmission. Customer is solely responsible for ensuring that invoices and billing communications are received, including maintaining accurate contact information, monitoring spam or junk folders, and configuring internal systems accordingly. Failure to receive an invoice does not relieve Customer of its obligation to pay amounts when due.

Electronic records constitute authoritative business records for billing, audit, and enforcement purposes.

9. Collections and Recovery Costs

Customer agrees to reimburse Haulbrooke for all reasonable costs incurred in collecting overdue amounts, including attorneys’ fees, court costs, expert fees, and collection agency fees, to the fullest extent permitted by law.

10. Modification of Terms

Haulbrooke reserves the right to update or modify these Terms prospectively. Updates will be posted on our website and become effective upon posting. Continued use of services constitutes acceptance of the updated Terms.

11. Governing Law and Venue

These Terms, and any dispute arising out of or relating to billing, payment obligations, fees, surcharges, or enforcement actions, shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located within the State of Texas.

12. Non-Reliance and Entire Understanding

Customer acknowledges that it has not relied on any oral or informal representations regarding billing, fees, payment terms, or enforcement outside of these Terms and applicable written agreements. These Terms are provided for informational purposes and do not amend or replace any applicable agreement or policy unless expressly incorporated.

13. Contact Information

Questions regarding billing, invoices, or payments should be directed to:

Haulbrooke Operations & Billing
Email:

By using Haul-Brooke’s services, you acknowledge and agree to these Billing, Payment & Accounts Receivable Terms and Conditions.